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Withdrawal from an interior design contract (Contract for Specific Work)
To withdraw from the Agreement, please fill out the form located below and send it to biuro@francescodesign.pl within 14 calendar days from the date of receipt of the goods.
The Client (a natural person making a purchase not directly related to their business or professional activity) is entitled, under Art. 27 of the Consumer Law, to withdraw from a distance agreement without providing a reason and without incurring costs, except for the costs specified in Art. 33, Art. 34, and Art. 38 of the Consumer Law.
The deadline for withdrawal from a distance agreement is 14 calendar days from the moment the item is delivered. To meet this deadline, it is sufficient to send the declaration before its expiry by post or to the email address: biuro@francescodesign.pl.
The Consumer may submit the declaration of withdrawal using the form template attached to the Consumer Law or in another written form consistent with the Consumer Law.
The Contractor shall immediately, and no later than within 14 calendar days from the date of receiving the Consumer’s declaration, refund all payments made by the Consumer, including delivery costs. If the Consumer chose a delivery method other than the cheapest standard delivery offered by the Contractor, the Contractor is not obliged to refund additional costs in accordance with Art. 33 of the Consumer Law.
The Contractor shall refund the payment using the same payment method used by the Consumer, unless the Consumer expressly agrees to a different method that does not incur any additional costs for them.
The Client may withdraw from the agreement if the Party accepting the order (the Contractor) is delayed in performing the work, and it is probable that the work will not be completed on time due to the sole actions of the Contractor.
Art. 635 of the Civil Code states: If the party accepting the order is delayed in starting or finishing the work to such an extent that it is not probable they will be able to complete it within the agreed time, the Client may withdraw from the agreement without setting an additional deadline, even before the deadline for completion has passed.
The Client may also withdraw from the agreement if the Contractor performs the work in a manner inconsistent with the agreement. Before doing so, however, the Client may call upon the Contractor to change the method of performance and set a new, appropriate deadline for introducing changes.
Art. 636 of the Civil Code states: 1. If the party accepting the order performs the work in a defective manner or contrary to the agreement, the Client may call upon them to change the method of performance and set an appropriate deadline for this purpose. After the ineffective expiry of the set deadline, the Client may withdraw from the agreement or entrust the correction or further performance of the work to another person at the Contractor’s cost and risk. 2. If the Client provided the materials themselves, they may, in the event of withdrawal or entrusting the work to another person, demand the return of the materials and the delivery of the work already started.
The Client may also withdraw from the agreement while the cooperation is ongoing and the work is in progress (not yet completed), even if there are indications that the work will be completed within the agreed timeframe.
Art. 644 of the Civil Code states: Until the work is completed, the Client may withdraw from the agreement at any time by paying the agreed remuneration. However, in such a case, the Client may deduct what the party accepting the order has saved due to the non-performance of the work.
The Client (a natural person making a purchase not directly related to their business or professional activity) is entitled, under Art. 27 of the Consumer Law, to withdraw from a distance agreement without providing a reason and without incurring costs, except for the costs specified in Art. 33, Art. 34, and Art. 38 of the Consumer Law.
The deadline for withdrawal from a distance agreement is 14 calendar days from the moment the item is delivered. To meet this deadline, it is sufficient to send the declaration before its expiry by post or to the email address: biuro@francescodesign.pl.
The Consumer may submit the declaration of withdrawal using the form template attached to the Consumer Law or in another written form consistent with the Consumer Law.
The Contractor shall immediately, and no later than within 14 calendar days from the date of receiving the Consumer’s declaration, refund all payments made by the Consumer, including delivery costs. If the Consumer chose a delivery method other than the cheapest standard delivery offered by the Contractor, the Contractor is not obliged to refund additional costs in accordance with Art. 33 of the Consumer Law.
The Contractor shall refund the payment using the same payment method used by the Consumer, unless the Consumer expressly agrees to a different method that does not incur any additional costs for them.
The Client may withdraw from the agreement if the Party accepting the order (the Contractor) is delayed in performing the work, and it is probable that the work will not be completed on time due to the sole actions of the Contractor.
Art. 635 of the Civil Code states: If the party accepting the order is delayed in starting or finishing the work to such an extent that it is not probable they will be able to complete it within the agreed time, the Client may withdraw from the agreement without setting an additional deadline, even before the deadline for completion has passed.
The Client may also withdraw from the agreement if the Contractor performs the work in a manner inconsistent with the agreement. Before doing so, however, the Client may call upon the Contractor to change the method of performance and set a new, appropriate deadline for introducing changes.
Art. 636 of the Civil Code states: 1. If the party accepting the order performs the work in a defective manner or contrary to the agreement, the Client may call upon them to change the method of performance and set an appropriate deadline for this purpose. After the ineffective expiry of the set deadline, the Client may withdraw from the agreement or entrust the correction or further performance of the work to another person at the Contractor’s cost and risk. 2. If the Client provided the materials themselves, they may, in the event of withdrawal or entrusting the work to another person, demand the return of the materials and the delivery of the work already started.
The Client may also withdraw from the agreement while the cooperation is ongoing and the work is in progress (not yet completed), even if there are indications that the work will be completed within the agreed timeframe.
Art. 644 of the Civil Code states: Until the work is completed, the Client may withdraw from the agreement at any time by paying the agreed remuneration. However, in such a case, the Client may deduct what the party accepting the order has saved due to the non-performance of the work.
